Medical Front Office Receptionist

Website White Bird

Job details
Up to $18 an hour
Job Type
Number of hires for this role
High school or equivalent (Preferred)
Receptionist: 1 year (Preferred)
Computer skills: 3 years (Preferred)
BenefitsPulled from the full job description
Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time
Full Job Description
Medical Front Office Receptionist

Hours/FTE: This position is hired up to 40 hours per week with a 6-month probation period.

Schedule: Monday-Friday from 8:30-5:30

Reports to: Medical Front Office Team Lead

Coordination/Staff Leadership Responsibilities: No

Work remotely: Partial remote schedule after probationary period.

Wage: Up to $18 an hour based on training and probation completion.

Compensation Details: We offer a very competitive benefits package for qualifying staff. Health, dental and vision insurance are available on the first of the month following 60 consecutive days of employment @ 30 hrs. or more per week. Overtime is paid for all positions, as all staff are non-exempt.

Benefits: Four weeks of paid vacation per year. Paid Sick Leave – begins immediately, may be carried over to the next year up to 144 hours. 1 hour of sick leave is accrued for every 30 hours worked. There are 7 days of paid holiday and 1 floating holiday. These benefits are subject to change based on funding availability.

Agency Summary

It takes a wide range of amazing people to achieve the mission of White Bird Clinic and to be successful in the work that we do. We provide compassionate humanistic healthcare and supportive services to individuals in our community, so everyone receives the care they need. Our priority is to serve people who are unserved, underinsured, disabled and/or homeless.

Do you possess qualities and behaviors that help collaboratively and collectively reduce stress in self and other, such as level-headedness, patience, empathy, humor, active listening, tolerance for ambiguity? Can you approach challenging situations in a positive and creative way? If yes, please apply and tell us how! We welcome you to have a closer look at what we do at

General Position Description

The Front Office Receptionist is responsible for the condition of the lobby, the flow of patients through the check in/check out procedures, and the flow of incoming calls to the clinic.


General Office: Checking patients in and out, processing payments, answering multi-line phones, basic computer and Internet use, making appointments, verifying insurance eligibility, taking prescription refills for patients or pharmacies, calling labs pick up, and other general reception duties as needed.
Records Management: making sure we have front office supplies, sorting mail, faxing documents. Navigation and documentation in EHR systems.
Attend weekly staff meetings as well as additional meetings as scheduled.
Office Support: Assist staff as needed.
Required Qualifications

One year reception or office experience
Strong Communication Skills
Ability to work with a diverse population and a broad range of situations while maintaining a professional and courteous attitude
Strong Computer Skills: Like word / Excel / Internet (Firefox)
Basic Math and English
Detail oriented
Ability to work independently and to a deadline
Ability to multitask: answer multi line phone system, answer questions in person, and take messages simultaneously.
Complete new bird training (NBT)
Preferred Qualifications

Bilingual in English and Spanish
Experience working within a consensus-based decision-making model.
NextGen EHR database experience
Equal Employment Opportunity

White Bird Clinic is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. White Bird Clinic hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. White Bird Clinic will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws. For more information on “EEO Is the Law,” please see here and here.

Applicants wishing to view a copy of White Bird Clinic’s Affirmative Action Plans, or applicants requiring a reasonable accommodation to participate in the application and/or interview process, please contact us at.

Studies have shown that women and people of color are less likely to apply for jobs if they don’t meet every one of the qualifications listed. We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job, and believe you would be the best fit, we encourage you to apply. Please use your cover letter to explain how you will accomplish parts of the job for which you have less experience. If you are unsure whether you meet the qualifications of this position, please feel free to contact us at 541-342-8255.

Job Type: Full-time

Pay: Up to $18.00 per hour


Dental insurance
Health insurance
Paid time off
Vision insurance

8 hour shift
Day shift
Monday to Friday

High school or equivalent (Preferred)

Receptionist: 1 year (Preferred)
Computer skills: 3 years (Preferred)
Work Location:

One location
Work Remotely:

Work Location: One location

To apply for this job please visit