Aquatics Front Desk Reception Temp

Website City of Eugene

General Statement of Duties:The City of Eugene’s Aquatics Team is seeking enthusiastic, customer service-oriented individuals to provide reception and registration support at Echo Hollow and Amazon Pools’ front desks. This posting may be used to fill multiple part-time positions.  Successful candidates will display a value on teamwork, a high degree of personal responsibility and strong work ethic.  Our team is looking for someone who values our community and our service mindset.  If this describes you, we look forward to your application!


Click here for a video tour of our new, exciting Echo Hollow Pool & Fitness Center facility!

Salary Range: $12.75 – $14.66
Department/Division: Library, Recreation & Cultural Services/Recreation Division
Work Location: Echo Hollow Pool and Fitness Center, 1655 Echo Hollow Rd, Eugene OR – OR –   Amazon Pool, 2600 Hilyard St, Eugene, OR
Must reside in the state of Oregon and be able to report onsite for work as needed in Eugene, OR to meet business needs.
Schedule: Monday – Saturday, 5:00 AM – 9:00 PM (multiple shift options, candidate availability can be denoted in the supplemental questions)
The next review of applications will take place:
Applications will be reviewed weekly

Must Pass Background Check.
The City of Eugene will follow all required COVID vaccinations, exceptions, and guidelines based on the essential functions of the position.


Examples of Duties Performed – Duties may include but are not limited to the following:In addition to the full scope of duties of the Aquatics Front Desk Temp (Building Coordinator – Temp)  duties may include, but are not limited to the following:


Provides general security of building and safety of patrons during business hours; and ensures building is properly secured at end of shift.
Performs minor custodial duties, including sweeping floors, emptying garbage, sanitizing bathroom, cleaning kitchen, vacuuming, and keeping work area clean.
May be responsible for classroom set –up and clean-up; and may check out, maintain and put away equipment.
Assists patrons with registration; and provides general reception and clerical duties, including balancing daily cash receipts and completing reports as needed.
Attends orientation meetings; and participates in in-service training and staff meetings as requested.
Enforces safety rules and regulations; prevents and responds to emergencies; may perform CPR and First Aid; and immediately reports accidents and completes accident forms as required.
Interacts with participants by responding to inquiries and questions; promotes community center programs; and assists in the implementation of special events
Actively supports and respects diversity in the workplace.
Be alert to indicators of child and elder abuse and neglect, and report suspected incidents to a supervisor.
Performs other related duties as assigned.

Cash handling experience including making change
Processing a high volume of transactions with a high level of accuracy.
Maintain accurate records and prepare written reports.
Operate a variety of office equipment and stand personal computer systems, including an automated registration system.
Perform basic keyboarding, word processing and data entry.
Represent the City of Eugene while working directly with the public.
Provide patrons with program, schedule, price and policy information.
Provide diversity and inclusion support.
Ability to adhere to and enforce registration and program policies and procedures.
Provide exceptional customer service in a busy, fast paced environment, both in person and over the phone.
Work with a high level of professionalism.
Work well in a team environment.
Familiarity with emergency protocol; ability to respond calmly in emergency situations.
Assist patrons with registration.
Attend orientation meetings and trainings.
Respond to patron inquiries and questions.
Promote aquatics programs and special events.
Be alert to indicators of child and elder abuse and neglect.  Report suspected incidents to a supervisor.
Available to work weekends, shifts and holidays.

Experience and Training Guidelines — Any equivalent combination of education and experience which provides the applicant with the knowledge, skills and abilities required to perform the job.

License or Certificate
Required: Possession of, or ability to obtain with 30 days of hire American Red Cross CPR and First Aid Certification.

Supplemental Information:Calling Eugene Home
Eugene is located at the southern end of the agriculturally rich Willamette Valley. From here, it is a short jaunt east to the Cascade Mountains, west to the stunning Pacific Ocean coastline, or north to Portland.  We’re a small city with unlimited things to do: Downtown Eugene is revitalizing; the Oregon Bach Festival and Eugene Symphony call the Hult Center for the Performing Arts home; you can float the Willamette River and hook a salmon after work in the shadow of downtown; a booming food and beverage economy, including topnotch local craft breweries and wineries in the surrounding countryside, is the foundation of a local restaurant scene; the University of Oregon brings arts, culture, and educational opportunities, as well as championship athletics (Go Ducks!); a nationally-recognized transit system helps you move around the city; and our Gold rating as a Walk- and Bicycle-Friendly Community ensures that safe travel options abound! Known as Track Town USA, the community annually plays host to numerous track and field events at historic Hayward Field, including the IAAF World Championships in 2022! The impact of track and field can be seen beyond the track, with abundant trails coursing through the south hills, along the Willamette River, and through hundreds of acres of city parks. To learn more about Eugene, visit Eugene Cascades and Coast.

The Organization
The City of Eugene has a Council-Manager form of government. In this form of government, the city council develops legislation and policies to direct the City. The city manager, hired by the city council, provides administrative direction to the organization, oversees City of Eugene personnel and operations, and carries out the city council’s direction. The City of Eugene has over 1,500 employees and a $840 million total budget. The City of Eugene is a service-oriented and welcoming organization that provides services through six departments: Central Services, Fire and Emergency Medical Services, Police, Public Works, Planning and Development, and Library, Recreation and Cultural Services. The State of the City video shows how the city is meeting new challenges, learning from one another, building connections, and celebrating our city. The City of Eugene encourages our employees to bring their true selves to work with the knowledge that they are valued and protected.  We embrace all of the identities and cultural legacies that our employees represent and strive to be an inclusionary and safe place to work.   At the City, we learn and grow best as a team of individuals unafraid to use their unique voices to propel us to meet our goals as we serve our community today and into the future.

As an organization we are focusing on six Core Competencies for employees:
Trust & confidence – Making our intent and actions be transparent and honest while fostering healthy, inclusive relationships, actively listening and maintaining open communications, delivering on our promises, investing in other’s success, and engaging each other and the community
Creative work environment – Exploring meaningful new ideas and relationships to foster innovation and encourage collaboration and creativity. Challenging the standard method of doing business in a positive environment.
Now & later perspective – Looking beyond day to day challenges to better anticipate the future and adjust to change.
Respectful & inclusive work environment – Seeking out a wide range of voices and making each other feel respected and included.
Self-awareness & emotional intelligence – Learning to recognize and understand our own emotions and the emotions of others and recognizing our individual strengths and weakness to raise self-awareness so we can perform better.
Wellbeing – We take care of ourselves and each other.

Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Applicants selected to continue in the process will be notified within two-three weeks after the posting deadline.

General City: Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations.

Eligibility List: This posting may also be used to establish an eligibility list of applicants for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur.


Current information about the status of a job posting is available by going to and selecting “Job Posting Status.”

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

The City of Eugene is committed to a work environment which values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent service to all members of our community. As part of our commitment to diversity, the City continues to be an affirmative action/equal opportunity employer. Women, people with disabilities, and persons of color are strongly encouraged to apply.

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